- Identify core problems in the current system―and find the best workable solutions.
- Combine healthcare with social services―and build stronger networks of support.
- Use digital technology and virtual visits to provide expert care at lower costs.
- Empower healthcare consumers to make smarter choices in their treatment and purchasing options.
- Form therapeutic alliances between the clinical team (physicians and staff) and the home team (family and friends).
- Build a solid foundation for ongoing improvements that are truly sustainable, affordable, and humane.
This is a clear, compassionate guide to how the industry can transform to embody a more human perspective and use it as a collective north star that will positively impact all stakeholders―consumers, providers, caregivers, staff, executives, shareholders, and the government―alike. Most importantly, this book will open your eyes to what’s possible when you create high-quality, deeply felt alliances that deliver consumer-driven care with value to all.Humanizing Healthcare is the future of health.
