by Julia Balzer Riley RN MN AHN-BC REACE (Author)

 

Immerse yourself in the topic of communication in the workplace with an interesting conversation about the communication demands of today’s nursing practice! Communication in Nursing, 8th Edition adopts a uniquely practical and personal approach, providing extensive examples, exercises, and techniques that help you understand important concepts and apply communication skills in a variety of clinical settings. With its conversational tone, this relatable text takes you beyond theory to show you how to use communication as a tool to limit stress in your nursing practice. A new Active Learning feature that promotes goal-directed reading, and additional QSEN exercises highlight the importance of assertive communication in promoting quality, safe care for clients ― all in an easy-to-read magazine layout.

• QSEN preface and exercises stress how communication impacts safety and quality of care.
• Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.
• “Reflections on…” boxes provide thoughtful summary exercises at the end of each chapter that give you a specific task to help you integrate chapter material into the broader scope of nursing practice. 
• Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes keep your attention by providing moments of relief from serious topics and “a-ha” moments when theory becomes linked to practice.
• Exercises throughout each chapter help you master chapter techniques and strengthen your communication skills.

• NEW! Active Learning feature in every chapter promotes active, goal-directed reading.
• NEW! Exercises in each chapter, including reflective journaling, remediation, online and group activities, and discussion topics, help facilitate various learning types.
• NEW and UPDATED! Additional QSEN exercises and an updated QSEN preface highlight the importance of assertive communication in promoting quality, safe care for clients.
• NEW! Discusses the importance of interprofessional education and communication in the healthcare environment. 
• NEW! Addresses the importance of “presence” in nursing ― being present for clients, families, colleagues, and self.
• NEW! New content on healthy grief and the issues of death denial and death phobia and professional boundaries related to social media.
• NEW! Coverage of the most current research about the importance of self-care.  
• NEW! Explains the importance of the concept of “the pause” in communication so you better understand how and when to use pauses.